A youth rights group on Monday urged the Ministry of Labor (MOL) to introduce regulations pertaining to food delivery services as young workers are putting their lives at risk trying to meet delivery deadlines set by their employers.
In a statement, the Taiwan Alliance for Advancement of Youth Rights and Welfare also called on food and drink shops to negotiate a reasonable delivery time with their customers and not punish their delivery staff, many of whom are teenagers, for failing to deliver on time.
The calls were made in the wake of three incidents over the summer, involving young workers who were trying to meet delivery deadlines.
One of them, a 19-year-old employee at a beverage shop, sustained head injuries and broken bones when his scooter collided with a bus during a delivery run earlier this month.
The alliance said the MOL should meet with shop owners and either regulate or remove delivery time limits.
The labor ministry also needs to educate consumers about the safety risks involved in food delivery, the alliance said, pointing to MOL statistics for 2013-2015 that showed a large percentage of traffic accidents among teenage employees working in food delivery.
Although several large restaurant chains have removed the delivery time limits on their websites, some emerging food delivery apps now show a delivery countdown, which puts more pressure on their delivery staff, the alliance said.
Source: Focus Taiwan